תמיכה

English

For any question, fault or idea, write to [email protected]. A person reads it and answers. If it is a fault, name the phone, the iOS version and the app version from settings, and it will go faster.

What Mishbetzet is

One daily puzzle per game, the same one for everybody, new each day. Sudoku, queens, a single path, and an arrow crossword. Built Hebrew first, and it speaks English too.

Do I need an account?

No. The game opens and is played with no account, no name and no email address, and no part of it is closed without one. An account exists only so your run survives a new phone.

I moved to a new phone. How does my run come with me?

Two ways, and the first only works while you hold both phones:

• A transfer code. On the old phone, settings, create a code. On the new one, type it in.
• Sign in by email. If you signed in once on the old phone, sign in to the same address on the new one and it becomes that player. This is the way that still works when the old phone broke or was lost.

I signed in and my history changed

That happens when the address already belongs to an existing player: the phone becomes that player, which is exactly what signing in on a new phone is for. The two histories are not merged, because merging two records of the same puzzle means deciding which time was really yours. The app says so before the code is sent rather than after. Signing out returns the phone to the anonymous player it was.

The code did not arrive

Check the spam folder. A code is good for ten minutes and a single use, and you can ask for another. There is a limit of five codes an hour per address. If a minute has passed and nothing came, write to us.

I missed a day and lost my run

A run counts consecutive days, and a missed day resets it. The level beside it never falls: it counts everything you have ever solved, so a missed day costs the run rather than everything behind it.

The reminder does not arrive

The reminder is sent by the phone itself, so it depends on the notification permission. iOS Settings, Mishbetzet, Notifications. It also stays away on a day you have already played, and that is deliberate.

I have no network

A board that already came down opens and is solved with no network, and answers are held and sent when the connection returns. The one thing that stops is a hint, because a hint is decided on the server.

Groups

A group is created with an invite code, and whoever gets the code joins. Inside a group you see members' times and the boards they invented.

Content that does not belong

A board another player invented has a report, and a player has a block. Reports are read. A block removes that player from your view and stays in force.

Deleting your account

Settings, two taps, delete account. Everything goes at once, with no request to us and no waiting period. The full detail is on the privacy page.